Meet Be Our Guest Vacations


At Be Our Guest Vacations our experience and deep love for Disney shapes every trip we plan. Our team of professional agents come from a variety of backgrounds: teachers, doctors, lawyers, nurses and event coordinators. Our passion for Disney Destinations inspired each of us to change focus and dedicate our careers to vacation planning. Many of us are Annual Passholders, Castaway Club Members, DVC Members, Club 33 Members, and we visit the parks and cruise multiple times a year.


Disney World is a unique vacation destination that’s constantly changing and being reimagined. Because of this we believe it greatly benefits you to have a Disney vacation expert guide you along the way! Whether you’re taking your first trip to a Disney Destination or are a seasoned Disney veteran, it’s our goal to make the planning process easy and informative to ensure you make the most of your vacation. Be Our Guest Vacations has been in business for over 10 years and we would love to help you manage the magic.

Your Be Our Guest Vacations travel professional will provide concierge travel services throughout the planning process. We tailor your vacation to your personal preferences and will communicate major planning milestones, monitor for eligible promotions, assist with dining and experience reservations, and serve as one point of contact for questions along the way.

Get to know us further


Be Our Guest Vacations’ knowledge of Disney products has earned us the distinction of being named an Authorized Disney Vacation Planner. Disney bestowed us this designation because of our agency’s ongoing focus and unwavering commitment to planning customized, magical trips to the Disney Parks, Disney Cruise Line and other Disney vacation destinations worldwide. We strive to provide excellence at every step of the planning process!

We are proud of our A+ rating from the Better Business Bureau, are accredited by IATAN and are a Universal Preferred Travel Agency. We are licensed, bonded, and insured. Be Our Guest Vacations was founded in 2012. Be sure to check out our 5-star rating on Facebook, too!

At Be Our Guest Vacations, we are passionate about our commitment to quality service marked by our efficiency, excellence, and above all, integrity.


Be Our Guest Vacations is filled with travel professionals who truly care about their clients, their colleagues, and their communities. These values permeate from within our organization and extend to our clients and communities.

Be Our Guest Vacations makes annual contributions to Give Kids The World, the Leukemia & Lymphoma Society and other local charities. Our team is also proud to announce we are once again a ‘Joy Sponsor’ for the Make-A-Wish Foundation.

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Rachel McElaney

About Rachel McElaney

Rachel’s love for all things Disney began at a very young age with annual vacations to the parks, but have grown to include adult only and family trips to Walt Disney World, Disneyland and Disney Cruise Line destinations! With three kids under age six, Rachel understands the crazy amount of details involved in planning any Disney vacation for a family. She has tried and tested it all – and can’t wait to pass along those “make my trip easier” tips to her clients! 


Rachel joined Be Our Guest Vacations as a travel agent in 2017, and her role grew in 2022 when she accepted a position as BOGV’s Learning & Development Manager. In addition to planning magical vacations for her clients as a travel agent, Rachel now spends her time onboarding new agents and delivering training and resources for our continuing agents. She also spends lots of time traveling and learning new destinations to keep our team of travel professionals (and her clients) in the know with first hand experiences! 


As an educator at heart, Rachel takes passion and joy in coaching individuals and in discovering the right answers to help others succeed. Whether you are Disney first timer or a seasoned traveler, it is her goal and passion to alleviate the ‘work’ from your vacation and help you plan a stress free, memory filled, magical experience!

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Laney Carlin

About Laney Carlin

Laney ‘s first movie memory is seeing “Lady and the Tramp” at 4 years old which began the love of all things Disney! Her first trip to the Magic didn’t happen until she was an adult but the love of Disney World didn’t become fully cemented until she took her own children and saw the magic through their eyes!

As both of her sons have fully entered “adulting”, she can honestly say those many vacations at Disney World, Disneyland and Disney cruises are some her happiest memories of every age with them! As a family they have loved everything from meeting the characters, seeing the shows and riding the rides to enjoying the Special Events and Food and Wine Festival! Disney cruises holds a special place in her heart as well! Not only with her sons, but she and her husband celebrated their 20th anniversary on the Disney Fantasy! As adults they continue to be cherished time she gets to spend with them in a place that your only job is to have fun!

Laney uses her experience and training to create magical vacations for her clients and specializes in multigenerational and large groups, but loves all the trips she gets to plan! From first timers to honeymooners to families going back for their 20th visit each trip is special!

In the last few years she has added another exciting travel experience with Adventures By Disney, with many clients saying “it is the best vacation they have had in their lifetimes!” Laney can help you plan a Disney, Universal, Sandals, Royal Caribbean or vacation adventure of your dreams!

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Abby Rom

About Abby Rom

Abby lives in Zionsville, Indiana with her husband Gary and three children, Eliza, Ian, and Oliver. She always dreamed of making travel planning a career. In 2016, Abby stepped away from her full-time profession as an attorney to focus on her family and made her dream a reality with Be Our Guest Vacations! As Annual Passholders at Walt Disney World, Abby and her family visit the resort multiple times each year. Thanks to her frequent visits, in addition to Abby’s multiple trips as a child, teen, and young adult, it has truly become a home-away-from-home. She loves that Walt Disney World provides its youngest and oldest visitors an opportunity to enjoy a magical vacation! She especially loves Disney dining, princesses, and VIP experiences . Abby prides herself on providing expert tips for families and detailed-but-not-too-scheduled itineraries ideal for both the first-time visitor and seasoned guest. Abby also loves to cruise, having sailed over 10 times including on Royal Caribbean, Carnival, Norwegian, and Disney Cruise Lines. She is happy to and can assist with all of her clients’ cruising needs.

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Michelle Anderson

About Michelle Anderson

Michelle has a life-long passion for all things Disney. As a child, she grew up visiting Disneyland while living in San Diego, CA. A cross-country move to Virginia Beach, VA didn’t stop Michelle from visiting the Disney Parks she loves. Instead, her move to the east coast meant she could visit Walt Disney World more frequently, which she’s been doing as often as possible since the 1980s. Michelle and her Prince Charming even celebrated their honeymoon at Walt Disney World, which happened to coincide with the 25th Anniversary. Michelle and her Prince have two Padawans, Ian and Calla, plus a dog name Ahsoka Tano. Three years ago Michelle and her family moved to Orlando, FL to be closer to the magic. As Annual Passholders, you will find them playing at the Disney Parks, dining at one of the many restaurants at Walt Disney World Resort or setting sail on a Disney Cruise. Michelle has found her Happily Ever After and loves helping others do the same. She is a graduate of Disney’s College of Knowledge and uses her extensive experience to plan Magical Vacations for others. Michelle loves to help others plan their Magical Vacations, where they can make long-lasting family memories in the place where dreams really do come true.

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Lisa Giombetti

About Lisa Giombetti

Ever since the first time Lisa visited Disney World at 5 years old, she was hooked. She became instantly amazed by the magic of it all and that carried throughout her childhood and into adulthood. She still remembers those family trips and all the little Disney details that made those moments so special.

Lisa currently resides in New York and has 2 little princess girls that are now completely obsessed with Disney as well. She will never forget the first time her girls hugged the characters and how magical it is to experience Disney through her children’s eyes.

Most recently, Lisa has joined the RunDisney community running her first half marathon during Marathon weekend 2023. Running through Cinderella’s castle was an experience like no other!

Lisa loves planning vacations for everyone, hoping to make each experience truly unforgettable. She understands how important all the details are in planning and she is passionate about customizing every family’s vacation that allows them to create a lifetime of magical memories!

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Kim O'Neill

About Kim O'Neill

Kim has loved to travel her whole life! She has considerable domestic and international travel experience, traveling to over 28 different countries in her life. She is a former Corporate Meeting & Event Planner with a degree in Tourism and Hospitality Management and has also graduated from Disney’s College of Knowledge. As a child she was blessed with visiting Walt Disney World several times and her love for Disney has only increased since having her own children. Her husband captured the very moment she saw the magic of Disney through their son’s eyes for the very first time. It was August 24th, 2010 entering the gates of Magic Kingdom as the parade was going by, their son had a look of amazement on his face and she had tears in her eyes. A truly priceless moment! Now a family of four, with the addition of another son, Kim regularly visits Walt Disney World. She is always amazed that there are new things to discover and more magic to experience with each trip. Kim & her family also absolutely love sailing on Disney Cruise Line! They have been on several Disney Cruises, and she would love to share her passion and knowledge of Disney Cruises with you. Kim also has experience with visiting Disneyland and Universal. She is excited to share her love and knowledge of Disney with you and would love to help make some magical memories for your family!

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Leanette Rios

About Leanette Rios

Leanette has always been a dedicated Disney fan, growing up on classics like Beauty and the Beast and Pocahontas. At every stage in life, Disney has been present in one way or another. After honeymooning in Disney World, the attachment grew even stronger. Leanette visits Disney World multiple times each year and has experience traveling on adults only and family vacations! She also has a knack for traveling frugally so as to enjoy more Disney vacations year after year! Leanette is a graduate of the Disney College of Knowledge. As your travel planner, Leanette will handle all of the important details that will make your trip magical. Whether you are going for a weekend or two weeks, with children or just adults, she is here to make planning your Disney vacation a magical and memorable experience that will last a lifetime!

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Lindsay Gould

About Lindsay Gould

Lindsay has been visiting Walt Disney World with her family since she was a small child. Those childhood visits have led to a life-long passion for all things Disney, which subsequently rubbed off on her husband when they spent their honeymoon at the Animal Kingdom Lodge. They now live in Georgia with their two boys. Lindsay and her family are Disney World Annual Passholders and visit as many times throughout the year. It’s safe to say that Lindsay is Disney obsessed! Her passion for helping others experience the Disney magic, coupled with her life-long Disney experience, makes her the perfect Disney Vacation Planner for any family. Lindsay has a Bachelor’s degree from the University of Colorado, a law degree from New England Law| Boston and has graduated from Disney’s College of Knowledge.

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Dr. Courtney Ward

About Dr. Courtney Ward

Courtney is a self-proclaimed Disney addict who became hooked on Disney when she began planning her first family trip to Walt Disney World as an adult. She quickly realized there was far more information to learn than she ever imagined possible. Courtney has since spent countless hours learning all of the ins and outs associated with planning vacations by visiting the resorts and parks and doing A LOT of research. As a graduate of St. Louis College of Pharmacy and Disney’s College of Knowledge, Courtney definitely has a love of providing people with helpful, reliable, and expert advice. She understands that no two vacations are alike and shares her knowledge and experiences to create a magical vacation for her clients. She has helped plan a wide variety of vacations including family trips with young children, adults only trips, couples getaways, family reunions, and everything in between! When not planning other people’s trips, Courtney enjoys running, taking Peloton classes, and can be found most weekends at her daughter’s swim meets. Courtney would love to help you plan your own magical trip to any of Disney or Universal’s magical destinations, so contact her today!

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Sara Hendrickson

About Sara Hendrickson

Sara loves ALL things Disney!  She has been to Walt Disney World numerous times throughout childhood, with her own children and on many adult-only Disney trips!  She also enjoys trips to Disneyland and aboard Disney Cruise Line!  Sara was born to travel and and gets excited anytime someone wants to talk Disney to her!  Sara has always dreamed of being a princess at Disney World, but since that didn’t quite pan out, she is doing the next best thing…helping others plan a DREAM Disney vacation! 

Sara is married to (her) Prince Eric, has 2 princesses and a little prince!  In her spare time she enjoys skateboarding, live music, movies and making memories with her family and friends!  In addition to planning magical vacations, Sara is a middle school Health Teacher in Wisconsin. Her favorite Disney movie is Tangled…mostly because of her crush on Flynn Rider!  Whether it’s your 1st or 15th trip to Disney, Sara wants it to be magical and full of memory making!

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Jessica Weaver

About Jessica Weaver

Jessica has always had a love for adventure and planning and is a traveler at heart! She loves traveling to different countries and has been to England, France, Greece, Italy, Spain, Australia, Portugal, Canada, and Mexico and has many more destinations on her bucket list!

She loves hopping aboard a magical cruise with the Disney Cruise line to a tropical destination and of course visiting the most magical place on earth!!! Her first trip to Walt Disney World as a child at age 10 put the magic in her heart and she never looked back! As an adult, she shares her love of Disney and travel with her friends and family including her husband Asher & daughter Ella.

Jessica’s multiple trips and experiences, have made her an expert vacation planner with tips and tricks to make every trip MAGICAL! Her love of planning trips and love of all things Disney brought her to Be Our Guest Vacations Inc. Jessica is excited to share her love and knowledge of Disney with you to help you create a variety of magical lifelong memories without the stress!!! Jessica can help you plan a magical vacation to Walt Disney World, Disneyland in Southern California, Disneyland Paris, or Universal Studios. She can help you sail the high seas aboard a Disney Cruise ship! Visit a tropical paradise such as Aulani a Disney Resort and Spa in Hawaii or plan an all inclusive beach vacation at one of the many Sandals destinations! Looking for an adventure of a life time, Jessica can help you travel out of the country with Adventures by Disney! Whatever vacation you choose Jessica is excited to help you create memories to last a lifetime!!!

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Dr. Jamie Morgan

About Dr. Jamie Morgan

A Disney Parks fan since childhood, Jamie has developed an extreme passion for helping others plan vacations since she started planning her own trips as an adult. Jamie lives in central Indiana with her husband Phillip, her two boys, Jack and Gus, and her French Bulldogs Remy & CoCo. As a Walt Disney World annual passholder, Jamie travels to Florida as often as possible to gain experience that helps her plan magical vacations for her clients, but she also has a special place in her heart for the Disneyland resort and Disney Cruise vacations. She has experience traveling and planning trips to Walt Disney World as a parent of young children, in a large multigenerational group, a romantic couple’s getaway, and even a girls only Run Disney vacation. When not planning vacations for herself and others, Jamie practices dentistry and enjoys exploring nature (and Disney’s Fort Wilderness Campground) in her vintage Airstream.

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Missy O'Connell

About Missy O'Connell

Missy first visited Walt Disney World as a child, in the 80’s and her love (obsession!) for Disney has grown ever since! Although she visited WDW throughout her childhood and as a young adult, she never truly appreciated the magic until she took her own two children. Seeing the magic of WDW through her children’s eyes, was an experience she loves sharing with others. Discovering all of the unique ways Disney makes children (and adults) feel special, is one of Missy’s favorite parts of a Disney vacation. She enjoys planning trips just as much as she loves taking them! She is as equally excited to plan trips for others and her attention to detail allows her to customize each trip she plans. Missy graduated from West Virginia University (Let’s Goooo Mountaineers!) as well as Disney’s College of Knowledge. She is a Kindergarten teacher and her ability to organize, multi-task, and focus on details will allow her to make your vacation a dream come true! Missy lives in a small West Virginia town, with her husband, Sean, their two children, Delaney and Finn, and their dogs , Piper and Stella. Whether this is your first trip or your tenth, Missy will use her experience and knowledge to customize the perfect trip for your family!

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Lisa Edwards

About Lisa Edwards

Lisa lives in Indiana with her husband and 2 little princesses. Before having children, she and her husband were fortunate to travel overseas and visit many ancient roman and Greek sites. They were even able to take in the wonder of the Pyramids of Giza. With two little kids, they decided to temporarily focus on stateside vacations. Converting her husband into a Disney fan was easy as pie once he saw his oldest daughter run to Mickey with open arms at the age of 3. Since then, they have become annual passholders and each time they visit Disney World, they stay at a different resort & try new dining venues. One of her favorite parks is Epcot especially during the Food & Wine Festival and Flower & Garden Festival. It’s a wonderful way to teach her daughters about different cultures by trying new foods and exploring the countries around the World Showcase. Whether an all-inclusive getaway to Jamaica, a theme park experience (Disney World, Disneyland, Disneyland Paris, Universal Orlando, Universal Hollywood), or sailing away to horizons; Lisa wants to take your vacation to the next level & create those unforgettable memories.

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Kasey Collier

About Kasey Collier

Kasey’s first childhood memory of Disney is in The Magic Kingdom. She recalls watching the​ ​Main Street Electrical Parade. All the lights, shimmer and fairytale princesses captured her​ ​young heart. Not too much has changed since then. Today, when she’s in Disney you can find​ ​her stopping for every parade, waiving to the characters, dancing and singing to her favorite​ ​Disney tunes…usually with a Dole Whip in her hands.

Over her lifetime, Kasey has traveled dozens of times to ​Disneyland and Walt Disney World. She has participated in numerous RunDisney events, attended special ticketed​ ​events (Mickey’s Not So Scary Halloween Party, Mickey’s Very Merry Christmas Party, Villains​ ​After Hours), Epcot’s International Flower and Garden Festivals and International Food and​ ​Wine Festivals. She’s experienced the holiday seasons at Disney, from the Headless Horseman​ ​starting the Halloween parade to snowfall and hot chocolate on Main Street at Christmas.

Long before becoming an agent for Be Our Guest Vacations, Kasey’s friends, family and colleagues​ would ask her for the latest Disney inf​or​​​mation​ advice for their next trip. Always happy to help, she decided to make her passion her mission​ ​and become an agent for Be Our Guest Vacations.

Kasey enjoys planning vacations for everyone– whether it’s a first-time trip or a tenth, she strives to give each client an individual experience​ ​and one that they will never forget. Disney is magic and she wants to spread that magic to​ ​every client she works with.

In addition to planning magical vacations, Kasey is a Registered Nurse in an​ ​ER in Indianapolis. She enjoys being outdoors, watching sports and​ ​spending time with her family, her boyfriend, Dorian, their daughter, Addison and their pups, Peyton and Bailey.

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Janelle Moretti

About Janelle Moretti

Disney has always been a huge part of Janelle’s life starting with her childhood, all the way until now. She grew up in Buffalo, NY and has finally moved back with her husband Matt, their little mouseketeer, Reilly and their puppy, Rosie after spending almost 10 year in Florida, Virginia and Florida again She has been blessed to be able to go on multiple trips, giving her a well-rounded perspective of Disney vacations and what they can offer. She has stayed at numerous Disney Resorts, sailed on Disney Cruise Line, visited Universal Studios and has planned numerous honeymoons to Sandals Resorts. She has done WDW every which way including a solo trip, visited with 16 family members, visited during holidays, pre-engagement trip, a baby-moon trip while 5 months pregnant, taken her son when he was only 5 months old, attended Be Our Guest Vacation agent retreats and would often drive to Disney as an Annual Passholder when she lived in Florida! In December of 2014, her prince charming proposed to her in front of Cinderella’s Castle at the start of their first Disney vacation together, truly beginning their fairytale life. Reilly is a big Star Wars fan, Toy Story, Mickey & Donald and all things Pixar! She loves walking around Galaxy’s Edge and relaxing in the Hub at Magic Kingdom with some Cheeseburger egg rolls, popcorn or a Mickey pretzel while her husband tries the newest dole whip or float. Before she joined the BOGV family, Janelle enjoyed helping friends and family with their vacations as well as planning mock vacations just to see what was new; that’s when she realized she wanted to help others imagine their magical Disney Vacations. Janelle is also a former special needs teacher and loves being able to help families navigate Disney to make sure nobody misses out on the magic! Janelle is a planner by trade and when you partner with her you know that you will be getting the most thorough attention to detail throughout your entire vacation process. She has always been a little mad about all things Disney, but all the best people are!

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Katie Lozar

About Katie Lozar

Katie has always had a passion for everything Disney. Trips to Disney World as a child with her family were truly magical and the memories that were made are irreplaceable. Katie currently resides in Ohio with her family. Luckily, her husband is a huge Disney fan as well, and even proposed to her in front of Cinderella’s castle in 2010.

Now she has two mouseketeers of her own, and they love going to both Disney World and Disneyland! She will never forget the first trip with her son, seeing his face light up seeing Mickey Mouse and Pluto at the parade on Main Street or her daughter’s squeals of delight at the fireworks! They especially love going during the holidays and the food and wine festival in Epcot.

Katie also has run many of the RunDisney races at Disney World, most recently finishing her second full marathon I. January! Having her husband and kids there to cheer her on is a memory she will never forget! She uses her experience and love of Disney to help families plan and make magical memories of their own!


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